Monitoring quality

The Tutor Trust ensures that every single hour one of our tutors spends with a young person is as positive and effective as possible.  The young people we serve deserve the very best tuition, and our partner schools need to know that our tuition is achieving its aims and giving value for money.  As a charity, we constantly review and refine every aspect of our work, drawing on extensive feedback from schools and utilising the best research evidence and professional practice available.

High expectations about the quality of tuition are shared with tutors from the very beginning.  The three Directors (Training and Quality Assurance, Tutor Recruitment and Impact, Alternative Provision) oversee the quality of recruitment, training and tuition in primary schools, secondary schools and Alternative Provision across all three cities and regions. Together with the Recruitment and Training Coordinator and the Quality and Communications Coordinator, the Quality Team are responsible for ensuring the highest quality of tutors are recruited and trained.       

Our tutor training programme is designed and delivered by our team of trainers, who are all highly respected teaching professionals with senior roles in schools and/or in teacher training.  Once tutors are trained and tutoring in schools, the Directors - all teachers with extensive school leadership experience - lead the quality strategy.  This is to ensure that tuition is consistently delivered to our high standards in all sessions, and in turn that pupils are making accelerated progress in school. 

The quality of tuition is measured against specific success criteria and this real-time monitoring is carried out in two main ways:  observing actual tuition sessions in schools; and checking the tutors' lesson plans.  Tutors receive detailed feedback where their strengths are celebrated and their areas for development are shared, so that they can improve the quality of each hour of tuition they deliver. 

The Quality Team also organise CPD sessions throughout the year, sometimes in partnership with other organisations such as Teach First and Place2Be, so that tutors have frequent opportunities to build their knowledge and skills.