Post title: Administration Assistant

Responsible to:  Chief Operating Officer

About Tutor Trust

The Tutor Trust is a registered charity which aims to tackle educational inequality in a unique way. Our mission is to 'transform lives through tutoring’ by making sure every child who needs some additional academic support can access a great tutor. We recruit and train bright university students as tutors in the core subjects of Maths, English and Science and place them in state schools.

We have won multiple awards and are now recognised as one of the most innovative and impactful education charities in the UK. We have strong evidence of our impact from a randomized control trial by the Education Endowment Foundation, and in 2019 became an EEF ‘Promising Project.’  A proudly Northern born-and-bred charity, we serve Greater Manchester, Leeds, Bradford and Merseyside.

Job purpose

This is an exciting opportunity for a well-organised and professional individual to join our Manchester office to support our work with disadvantaged children. You will need excellent communications skills, strong IT capabilities, be highly organised and have the ability to prioritise tasks with a varied workload in a fast-paced environment.

Main functions


  • Administrative work associated with ensuring office provision and resources are fit for purpose. This will include support to staff working remotely as well as maintenance of the Trust’s central office. Tasks include organising stationery and equipment orders, keeping ordering records up to date, assisting with the scheduling and management of building maintenance; maintaining equipment and IT logs/lists etc.
  • Support the COO with recruitment processes which may include posting of adverts; dealing with enquiries from applicants; filing and anonymising applications; scheduling interviews and communication with applicants in general.
  • To support the wider Tutor Trust team with various administrative tasks as required, including data entry on databases, communication with Tutor Trust staff, trustees and suppliers.
  • Present a professional front of house service to visitors, telephone calls and emails; including monitoring of key Trust email inboxes.
  • Provide scheduling support to the Trust overall including team meetings, manager’s meetings, board and trustee meetings.
  • Provide administrative support to the COO on HR projects relating to staff benefits and policies.
  • Work alongside the Office Manager providing administrative and logistical support with the daily running of the office.
  • Finance support including: administering the pension platform, and providing admin support to the finance team.
  • Supporting the monitoring of HR policies and ensuring the organisation demonstrates best practice in areas such as employee absence, grievance, diversity, recruitment and staff development.
  • Support recruitment of staff across the organisation: helping draft JDs, advertising roles, managing, scheduling and attending interviews.
  • Event support – Assist the team with plans and delivery of The Tutor Trust Summer Reception.
  • Booking venues for training/meetings/interviews/events.

Additional Responsibilities:

  • Providing administrative support to the Tutor Trust organisation and staff, including: -
    1. Looking after visitors.
    2. Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases.
    3. Filing and storing paperwork (and electronically), documents and computer-based information.
  • To be an active member of the team and actively contribute to the Tutor Trust’s overall strategic plan.
  • To take a creative and enthusiastic approach to contributing to making the Tutor Trust successful.
  • You will be asked to assist in general office duties as necessary.

Person specification

Good candidates for this role will be high achievers, with excellent IT, English and organisational skills. They will have well-developed interpersonal skills and will work effectively within a team environment.


  • Excellent organisational skills.
  • To be fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word and Outlook.
  • Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors.
  • The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
  • The ability to adapt to new office systems and contact databases and to use them effectively.
  • Be able to write fluently, to think clearly and to grasp new concepts quickly.
  • Educated to a minimum of GCSE C or (Level 4) in English and Maths.


  • Demonstrate a commitment to the goals and drivers behind the Tutor Trust.
  • Enthusiasm and ability to contribute to the successful development of the Tutor Trust.
  • Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail.
  • Willingness to undergo DBS clearance and be committed to safeguarding children
  • Be a team player.
  • Have strong organisational and communication skills.
  • Be able to prioritise and manage tasks.
  • Confidence in presenting to a wide range of audiences.


The job is based on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Head Office in Manchester, however the position may also involve regular travel to our Manchester, Leeds, Bradford and Liverpool University partners and Tutor Trust offices.

The hours of work are 40 hrs per week over 52 weeks (Hybrid working currently in operation). Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays) with 3 days of your allocation to be taken over the Christmas period. The role will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Safer Recruitment policy, this position requires an enhanced DBS check and two satisfactory references.


Closing date for applications: Thursday 9th December 2021 at 12pm (noon)

Interviews to be held: W/C 13th December 2021

Salary: £23,001 - £26,001 per annum & Contributory Pension (subject to a successful qualifying period)

Start date: January 2022                                       

Candidates are required to submit a completed application form outlining how they meet the requirements of the role and why they want the role. They must also complete and Equality and Diversity Form.

The Application form can be found here and the Equality and Diversity form here.

Please email completed application to [email protected] by the above date.

For further information visit:

Tutor Trust is an Equal Opportunities Employer. Our Privacy Notice can be found here.

Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff, applicants and volunteers to share this commitment