a pile of books, bound by some brown twine

Policies and Procedures

The definitive source of all of the Tutor Trust's policies and procedures

The world of governance and regulation - the policies and procedures that keep pupils, partners and tutors safe - may not always be very exciting, but it is vitally important. To help you navigate your way to the topics and documents that are relevant to you, whilst working with or for us, we've collated it into one central place on our website.

Downloads

A complete library of all of our policies and downloads in alphabetical order (A-Z):

Policy Team

Creating and managing policies and procedures is a multi-disciplinary team effort, but the following colleagues help to drive and manage them, keeping staff, tutors, pupils and partners safe and ensuring we are compliant with all relevant legislation

Jason Heaford

Chief Operating Officer and Designated Safeguarding Lead

Jason Heaford

Chief Operating Officer and Designated Safeguarding Lead

Jason joined Tutor Trust in 2014 after spending 15 years leading early years provisions within the Stockport area. Jason is a member of the Senior Management Team, and his main responsibilities now include leading People and Culture, Safeguarding, and Business Operations teams.

Jason began his working life as a professional footballer, most notably with Derby County FC 

Jason says: "Alongside working with like-minded people who are passionate, hardworking, and talented, I enjoy the fact that no two days are alike in carrying out my role - I have a very varied in-tray! Ultimately, playing a role in transforming lives through tutoring of so many young people provides me with the greatest satisfaction of all. Long may Tutor Trust continue to champion support to those who need it most!"     

Sarah Horne

Finance Director and Company Secretary

Sarah Horne

Finance Director and Company Secretary

Sarah joined Tutor Trust as Finance Director in November 2020, having spent most of her career with the Co-op working in senior finance, tax, and governance roles, initially in her hometown of Stoke-on-Trent then later in Rochdale and Manchester. She is both a chartered accountant and chartered tax adviser, and trained with Price Waterhouse (now PwC) in Manchester. Sarah is also now the Company Secretary, working closely with the trustees.

Sarah says: "I’ve been involved in the charity sector for many years, initially undertaking audits for charities and helping them prepare their accounts. I later became a charity trustee and I’m currently a trustee of AidCamps International, a small charity that delivers international volunteering projects.

"Before joining Tutor Trust, my experience of tutoring was that it was something that would only be available to children whose parents could afford to pay for it, so I was excited to find an organisation that was making tutoring available to those children who needed it the most. Tutor Trust is full of people who really care about the young people we work with, and it’s great to be able to use my skills and expertise to help the charity grow and develop."

Sarah supports our staff team to thrive. She wears glasses, has short blonde hair and is wearing a blue dress.

Sarah Kern

People Manager
Sarah supports our staff team to thrive. She wears glasses, has short blonde hair and is wearing a blue dress.

Sarah Kern

People Manager

Sarah joined the Tutor Trust in 2023 as People Manager, after seven years in the coffee industry in various roles, most recently as HR Manager at an independent coffee company in Manchester. Prior to working in the coffee industry, Sarah worked across different sectors from financial institutions to publishing and events management. Sarah is a graduate of Oxford Brookes University with a degree in Law and has recently achieved her CIPD Level 5 in Human Resource Management.

Sarah also volunteers as Chair of The Kore Directive, a community group set up to promote inclusivity and accessibility across the speciality coffee industry in the UK. Sarah has appeared as a keynote speaker on Employee Rights, Employer Responsibilities and participated in panel discussions around inclusion and accessibility. She has also participated as part of the advisory panel for Cup North.

Sarah says: “I have always worked in values-driven organisations, and when the chance arose to work on the Tutor Trust team, it was an easy decision to make.  Not only do I get to work with a team of motivated individuals who are driven to support young people to achieve their potential, but I get to help shape what we offer to new team members, and to help make this an even more attractive organisation to work in. 

“Tutor Trust is also informing my volunteer and presentation work outside of the organisation, especially our poverty and place research around social mobility and opportunity, which I have shared at an event for the coffee industry. I’m really enjoying my role at Tutor Trust and am excited at what the future holds.”

Lewis Howell

Risk Manager and Deputy Designated Safeguarding Lead

Lewis Howell

Risk Manager and Deputy Designated Safeguarding Lead

Lewis joined Tutor Trust in March 2014 as a Schools Coordinator and worked across both the Manchester and Leeds schools teams, including leading the original Leeds tuition pilot. In Spring 2022 Lewis moved across to the newly created role of Risk Manager covering various operational areas including Safeguarding, Health & Safety, and Data Protection. Lewis is also one of Tutor Trust's Deputy Designated Safeguarding Leads.

Before to joining the charity, Lewis had spent the previous two-and-a-half years working in South Africa’s Kalahari Desert. Lewis was the Field Project Manager at the Kalahari Meerkat Project for 18 months, a behavioural research project run by the University of Cambridge looking at the evolution of cooperative breeding in meerkats.  He was responsible for managing both the day-to-day research of the project and the team of international volunteers who collected the data. Prior to this, Lewis was one of the research volunteers for 12 months.

Lewis graduated from Nottingham Trent University in 2010, having studied Wildlife Conservation.

Lewis says: “I have always enjoyed working at Tutor Trust. The mission is vital and necessary; we’re making a difference and we’re very good at what we do to boot! Just as importantly, I’m surrounded by people who care and help to create a wonderful working environment.”