Post Title: HR Manager

Responsible to: Chief Operating Officer

About Tutor Trust

The Tutor Trust is a registered charity which aims to tackle educational inequality in a unique way. Our mission is to 'transform lives through tutoring’ by making sure every child who needs some additional academic support can access a great tutor. We recruit and train bright university students as tutors in the core subjects of Maths, English and Science and place them in state schools.

We have won multiple awards and are now recognised as one of the most innovative and impactful education charities in the UK. We have strong evidence of our impact from a randomised control trial by the Education Endowment Foundation, and in 2019 became an EEF ‘Promising Project.’  A proudly Northern born-and-bred charity, we serve Greater Manchester, Leeds, Bradford and Merseyside.

Job Purpose

As an organisation that has scaled rapidly in recent years and is ambitious for its future development, The Tutor Trust is looking for a HR Manager who is people-focused with a solid understanding of employment law and a self-starter who loves the responsibility of building out this area of the charity.

It is an exciting time to join Tutor Trust as we have recently finalised an ambitious 3-Year Strategic Plan to double the number of children that we serve. You will oversee the provision of a warm and approachable HR support service to all the Tutor Trust team as we continue to grow.

About you

As our first ever HR Manager, you will work closely with the COO, line manage the HR Administration Assistant and lead the development of our HR department.

The key areas in this role will be Recruitment, HR Support, Performance Management, Organisational Structure and Culture, Policies and Systems, EDI and Wellbeing.

The successful candidate should have substantial experience working in a generalist HR role and be able to build positive relationships with staff at all levels, dealing with issues sensitively and confidentially. They should have demonstrable experience of working on both operational and strategic HR issues, some experience of strategy and policy formation, implementation and monitoring. Excellent communication  and strong IT and organisational skills are essential to the role. Candidates should have demonstrable understanding of HR policies and procedures, excellent knowledge of employment law and best practice and have some experience of handling employment related issues within a generalist HR role. Experience in the not-for-profit sector is preferred.

We Offer

  • £35k pa salary
  • Hybrid working
  • An opportunity for flexible working (after qualifying period)
  • 33 days holiday per year plus bank holidays, with an additional 3 days during the Christmas office closure (pro rata based on working hours)
  • Contributory pension scheme
  • Employee Assistance Programme
  • Personal development and training opportunities
  • Perks and discounts (through PerkBox)

Main Functions 

HR processes and policies

  • Developing, documenting and implementing processes and policies in line with industry best practice.
  • Ensuring that policies and processes are understood across the organisation through induction, training and general communication.
  • Liaising with managers, and colleagues, offering support and responding to queries on HR matters.

Recruitment, team development and wellbeing

  • Working with managers to plan recruitment, placing adverts, coordinating candidates, interviews and induction processes.
  • Coordinating and supporting managers with the appraisal process, ensuring timelines and processes are transparent, and providing support with any training needed to run reviews effectively.
  • Coordinating the overall performance management processes and supporting managers with the implementation of them.
  • Acting as the first point of contact for grievance issues from the team and showing high levels of integrity and professionalism in dealing with those issues.


  • Develop and Line Manage the HR Administration Assistant.
  • Providing reports and information as required to the Board of Trustees.
  • Managing our HR databases, ensuring that data is up to date. 

Essential Experience

  • Proven HR generalist experience, an understanding of the principles of good HR practice and good knowledge of employment law.
  • Experience in the development and implementation of employment policies and procedures in line with industry best practice. 
  • Experience of acting as the first point of call for managers and staff, to provide support and advice around HR processes/policies.
  • Experience in establishing strong working relationships with colleagues. 
  • Experience working with a highly driven, dynamic workforce with high expectations of themselves and others.
  • Experience and knowledge of staffing matters relating to diversity, equity, inclusion and wellbeing.
  • A high level of personal integrity, respect and empathy for others and an ability to be consistent, open and honest.
  • To be fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word and Outlook. Ideally be experienced in using HR platforms.

Additional Responsibilities

  • Providing additional administrative support to the Tutor Trust organisation and staff.
  • To be an active member of the team and actively contribute to the Tutor Trust’s overall strategic plan.
  • To take a creative and enthusiastic approach to contributing to making the Tutor Trust successful.
  • Assisting in general office duties as necessary.

Desirable characteristics, experience and skills

This is an exciting opportunity for a well-organised and professional individual to join our Manchester office to support our work with disadvantaged children and make a positive impact. You will need excellent communications skills, strong IT capabilities, be highly organised and have the ability to prioritise tasks within a varied workload in a fast-paced environment.

Person Specification


  • Excellent organisational skills.
  • Excellent communication and interpersonal skills with the ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors.
  • The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
  • The ability to adapt to new office systems and contact databases and to use them effectively.
  • Be able to write fluently, to think clearly and to grasp new concepts quickly.
  • Educated to a minimum of GCSE C (or Level 4) in English and Maths.
  • CIPD Level 5 accreditation is desirable but not essential. 


  • Demonstrate a commitment to the goals and drivers behind the Tutor Trust.
  • Enthusiasm and ability to contribute to the successful development of the Tutor Trust.
  • Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail.
  • Willingness to undergo DBS clearance and be committed to safeguarding children.
  • Be a team player.
  • Be able to prioritise and manage tasks.
  • Confidence in presenting to a wide range of audiences.


The job is a full-time position on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Head Office in Manchester, however the position covers all of our sites and may also involve some travel to our Leeds-Bradford and Liverpool offices.

The hours of work are 40 hrs per week over 52 weeks (Hybrid working currently in operation). Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays) with 3 days of your allocation to be taken over the Christmas period. The position will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check and two satisfactory references. It is a requirement for applicants to declare any previous convictions – any disclosed information will be treated in confidence and will not be used against applicants unfairly.  

It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. 


Closing date for applications: Tuesday 29th November 2022 at 12pm (noon)

Interviews to be held: The morning of Thursday 8th December 2022

Salary: £32,000 - £35,000 per annum & Contributory Pension, depending on experience (subject to a successful qualifying period)

Start date: ASAP                                       

Candidates are required to submit a completed application form and a cover letter outlining how they meet the requirements of the role and why they want the role. They must also complete an Equality and Diversity Monitoring form.

The application form can be found here and the Equality and Diversity form here.

Please email your completed application to [email protected] by the above date.

For further information visit

The Tutor Trust is an Equal Opportunities Employer. Our Privacy Notice can be found here.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff, applicants and volunteers to share this commitment