Become part of the Quality and Impact team within a visionary charity with the opportunity to use your skills and coaching experience as part of a rapidly growing charity across the North of England. Tutor Trust is committed to helping children and young people achieve their educational potential and you will play an instrumental role in making this happen.

If you have Qualified Teacher Status (QTS) within a Primary and/or Secondary setting, coaching experience, and a desire to work with an innovative charity, then this could be the role for you.

Role Profile

Job Title: Quality Manager (Coaching)

Reporting to: Director of Training and Quality Assurance

Responsible for: Coaching individual tutors, contributing to the overall Quality Assurance of tuition and supporting tutor training and the delivery of Continued Professional Development (CPD).

Location: Central Manchester location but with some travel to our offices in Leeds and Liverpool.

Contract: This is a full-time position.

Salary: £35,000

Job Purpose:

This is a role in an expanding team within a fast-growing educational charity. We deliver hundreds of hours of tuition every week in schools across Greater Manchester, Leeds-Bradford and Merseyside. The role involves what all our Quality Managers (all former teachers) currently do: monitoring the quality of tuition sessions through current strategies and systems in order to develop and strengthen the work of our tutors, so they have as much impact on children and young people as possible. The additional aspect is to coach individual tutors who fall below our expected standards of tuition quality and support them to plan and deliver high-quality tuition. Furthermore, the role will involve assisting in recruiting the highest quality tutors during recruitment, delivering (CPD) to tutors with the potential to also take online management responsibility.   

Context of the Post:

Tutor Trust delivered its first tuition session in Manchester in 2012. Since then, we have trained 3,300 individuals as tutors, and delivered over 146,000 hours of high-quality tuition to over 26,000 pupils across nearly 700 schools in Greater Manchester, Leeds-Bradford and Merseyside. Our tutors are mostly students at top Universities, and we train them to deliver exceptional tuition sessions.  

Main Duties and Responsibilities:

  • Work with the Director of Training and Quality Assurance to deliver the Quality Strategy for tuition.
  • Implement and manage the detailed delivery of Quality Assurance, including lesson plan monitoring and observations.
  • Work with the Quality and Impact team to ensure all tutors meet our high expectations.
  • Work with the Quality and Impact team to ensure all tutors on the Tutor Support Pathway (TSP) are supported and show improved performance using a recognised coaching model.
  • Ensure CPD enhances the quality of tuition, following on from training delivered.
  • Work with the Quality and Impact team to ensure tutors move along the Advanced Tutor Pathway and consistently deliver outstanding tuition.
  • Produce regular reports and feedback to the Quality and Impact team, Directors, Co-founders, Trustees and funding partners as required.
  • Write online content for blog posts and our website about current issues affecting the sector.

Person Specification

  • Qualified Teacher Status and recent experience of teaching in a Primary and/or Secondary setting.
  • Strong knowledge of National Curriculum, statutory assessments in Key Stage 2 (KS2), GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement across KS2 and/or KS3 & 4.
  • Proven ability to undertake and lead on innovative approaches to raising educational standards, including at least 2 years’ experience of coaching in an educational setting and ideally, with a recognised coaching qualification.
  • Experience of demonstrating and modelling good practice in the classroom.
  • Excellent written and verbal communication skills with the ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors.
  • The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
  • Excellent organisational skills.
  • Have strong business development skills, helping to promote Tutor Trust in a professional and effective manner.
  • The ability to build and maintain professional relationships with tutors and all stakeholders.
  • The ability to manage office systems and contact databases and to use them effectively.
  • Be able to write fluently, to think clearly and to grasp new concepts quickly.
  • To be fully IT literate, particularly to be competent with Microsoft Excel and Word.
  • Full understanding of Child Safeguarding issues.
  • Enhanced DBS check.


  • Qualified Teacher Status.
  • Must have achieved a minimum of Grade C at GCSE in Maths and English.
  • Excellent communication skills with the ability to establish trust – and a rapport – and communicate effectively with tutors, and stakeholders at all levels and from all sectors.
  • Can demonstrate experience of administrative skills in a previous role (either paid or voluntary).
  • Knowledge and understanding of effective coaching models – and how they have an impact – in an educational context.


  • Demonstrate a commitment to the goals and ethos behind Tutor Trust.
  • Enthusiasm and ability to contribute to the successful development of Tutor Trust.
  • Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail when organising support and monitoring its impact.
  • Be committed to striving for excellence and being a reflective practitioner of your own practice and encouraging that in others.
  • A willingness to work occasional unsociable hours when required.
  • Willingness to undergo DBS clearance and committed to Safeguarding children.
  • Be a team player but also able to work independently when required to do so.
  • Have strong organisational skills.
  • Be able to prioritise and manage tasks.
  • Excellent time-management skills.
  • Candidates must be self-confident and have a robust personality.


The job is a full-time position and the salary is £35,000 PA. The role is mainly based at the office in central Manchester although there will be some occasional travel required across Greater Manchester and to Leeds-Bradford and Merseyside. Please note that travel expenses will be covered for travel to all destinations except for the Manchester office (your main place of work).   

Holiday entitlement will be 28 days per annum (inclusive of Bank Holidays, pro rata). There will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check and two satisfactory references.


  • Closing date for applications: Monday 3rd October, 9am           
  • Interviews to be held: Thursday 6th October
  • Start date: January 2023 or sooner  

Candidates are required to submit a completed application form and a cover letter outlining how they meet the requirements of the role. They must also complete an Equality and Diversity Monitoring form.

The application form can be found here and the Equality and Diversity form here.

To apply, please email all documents to [email protected] by the above date.

The Tutor Trust is an Equal Opportunities Employer. Our Privacy Notice can be found here.

For further information:

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment