Safeguarding Team

Jason Heaford

Jason Heaford
Chief Operating Officer and Designated Safeguarding Lead
Jason joined Tutor Trust back in 2014 after spending 15 years leading early years provisions within the Stockport area. Jason is a member of the senior management team, and his main responsibilities now include leading Tutor Recruitment, HR, Safeguarding, and Business Operations teams.
Jason began his working life as a professional footballer most notably with Derby County FC.
Jason says: "Alongside working with like-minded people who are passionate, hardworking, and talented, I enjoy the fact that no two days are alike in carrying out my role - I have a very varied in-tray! Ultimately, playing a role in transforming lives through tutoring to so many young people provides me with the greatest satisfaction of all. Long may Tutor Trust continue to champion support to those who need it most!"

Joanne Meredith

Joanne Meredith
Director of Tutoring Plus and Deputy Designated Safeguarding Lead
After graduating from Bangor University Jo began her career as a teacher of Chemistry. Jo has over 20 years’ experience in senior leadership across Greater Manchester and Lancashire including Headship, with wide-ranging involvement in both mainstream and Alternative Provision settings.
Having worked in senior positions in both mainstream and Alternative Provision settings across Greater Manchester, Jo is well placed to lead and drive the quality of our tutoring programmes within our Tutoring Plus offer.
Jo is the Director of Tutoring Plus, which provides a bespoke service of one-to-one tutoring and other supportive interventions for the children and young people with even greater barriers to overcome than their peers. This may include cared-for children, those at risk of exclusion, those excluded and children and young people not attending school regularly.
Jo is also Deputy Designated Safeguarding Lead.
Jo says: "The Mission and Values of Tutor Trust align perfectly with my own and this is what drew me to working with Tutor Trust initially. However, this has strengthened and developed as we have grown. It is so rewarding to know that you are part of a team of like-minded colleagues all working together to make a difference to the lives of children and young people who need it most."

Lewis Howell

Lewis Howell
Risk Manager and Deputy Designated Safeguarding Lead
Lewis joined Tutor Trust in March 2014 as a Schools Coordinator and worked across both the Manchester and Leeds schools teams, including leading the original Leeds tuition pilot. In Spring 2022 Lewis moved across to the newly created role of Risk Manager covering various operational areas including Safeguarding, Health & Safety, and Data Protection. Lewis is also one of Tutor Trust's Deputy Designated Safeguarding Leads.
Before to joining the charity, Lewis had spent the previous two-and-a-half years working in South Africa’s Kalahari Desert. Lewis was the Field Project Manager at the Kalahari Meerkat Project for 18 months, a behavioural research project run by the University of Cambridge looking at the evolution of cooperative breeding in meerkats. He was responsible for managing both the day-to-day research of the project and the team of international volunteers who collected the data. Prior to this, Lewis was one of the research volunteers for 12 months.
Lewis graduated from Nottingham Trent University in 2010, having studied Wildlife Conservation.
Lewis says: “I have always enjoyed working at Tutor Trust. The mission is vital and necessary; we’re making a difference and we’re very good at what we do to boot! Just as importantly, I’m surrounded by people who care and help to create a wonderful working environment.”

Steff Wardell

Steff Wardell
Merseyside and West Yorkshire Strategic Operations Manager
Steff joined Tutor Trust in 2018 as the first full-time member of staff for Merseyside. She had graduated from the University of Leeds the previous year with an MA in Race and Resistance and a BA in International History and Politics. During her studies, Steff was a part-time Secondary English and Primary tutor in Leeds. Seeing the impact small group intervention had on the pupils is why she joined Tutor Trust full-time.
Steff has worked in a variety of roles with us, including Liverpool Schools Coordinator, Merseyside Schools Manager, Merseyside Schools Partnership Manager and now Merseyside and West Yorkshire Strategic Operations Manager, where she is responsible for operations across Merseyside and West Yorkshire. Steff is a member of Tutor Trust's digital working group as she is keen to be involved in driving the organisation forward into a digital future. Steff also sits on Tutor Trust's Equity, Diversity & Inclusion committee and participates in the Wellbeing group (alongside being a Mental Health First Responder trained to help with staff wellbeing). Outside of Tutor Trust, Steff is on the governing board of a large Multi-Academy Trust (MAT) school in Knowsley, the borough where she attended school.
Steff says: “I grew up in a community similar to those we work in, and my experience of school when I was growing up in Merseyside is a key reason why I became committed to working in the education sector and improving educational equality in the North West. Tutor Trust allows me to do that, and I am privileged to work with such a committed team and amazing school partners, who share a common purpose in making education fairer.”

Penny Mitchell

Penny Mitchell
Tutoring Plus Partnerships and Fundraising Manager
Penny joined Tutor Trust in September 2019 as a Schools Coordinator. Shortly afterwards she joined the Tutoring Plus team as a coordinator and became Tutoring Plus Manager in 2020. In this role Penny oversees all of the programmes aimed towards supporting pupils holistically, such as The Right Angle and Time for Me. In February 2024, Penny added to her role and became part of the fundraising team as Tutoring Plus Partnerships and Fundraising Manager.
She says: "I joined Tutor Trust as a Primary and Secondary English tutor in 2016 during my second year at the University of Manchester. Whilst tutoring I enjoyed working across a range of ages, as well as advocating for Tutor Trust at University.
"I have always been interested in roles and projects that aim to support young people to develop their confidence and overcome barriers, with the core values of compassion and equality being what initially drew me to this charity.
"When the opportunity to work specifically with pupils who are looked after or in alternative provision arose within Tutor Trust, I jumped at the chance. With the need for support for these young people only growing, our team and the work we do is more important than ever. Together we hope to continue to diversify the ways in which we can support each young person as an individual. My new role in fundraising provides the opportunity to celebrate and share our work with those who can support us in our mission of transforming lives through tutoring."